FAQ & Shipping

Frequently Asked Questions

What’s included in each box?
Each box includes 1 official postcard, 1 Simba travel postcard, 2 mini Polaroid-style prints, 1 travel letter, and 3 tiny themed souvenirs.

Will I receive the exact same souvenirs as shown in the photos?
Not exactly. The 3 souvenirs are randomly selected from several possible designs, so each box is a little unique.

Will there be more city boxes in the future?
Yes — the Washington DC box is just the beginning. As Simba continues his dream travels, more city-inspired boxes may be added in the future.

Is this a good gift?
Yes — each box is designed to feel thoughtful, playful, and personal, like a small note from a faraway friend.

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Shipping

Do you offer free shipping?
No — shipping is charged separately at checkout.

How soon will my order ship?
Orders are usually packed and shipped within 1–2 business days.

How long does delivery take?
Delivery time depends on the destination and shipping method selected at checkout.

Will I receive tracking information?
Tracking information will be provided once your order has been shipped, when available.